Step 1
Sometimes we must charge a customer if something is added to an order for example.
When you have added new items to the order you can see that the order has a ‘Balance’’
Step 2
Choose ‘Send payment link’ under ‘Bolia’
Step 3
Check that the amount is correct and click ‘OK’
Step 4
The link is now sent to the customer and when they have paid you can see it under ‘Payments’ in the sales
order.
If the customer doesn’t receive the payment link in their email
Step 1
Instead of using the payment link button, click on ‘Change card’
Step 2
Doublecheck that the amount is correct and click 'OK'
Step 3
You can now copy the link and send it manually to the customer by email.
For following up on all your orders with missing payment, use the guideline Follow up on bank transfers
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