Change customer information and delivery address

Be aware:
We are not able to change an invoiced address, please contact Customer Care.

If you register a new delivery address and the existing warehouse needs to be changed contact Customer Care.

Step 1
Enter modify mode to change any information in specific sales order. Click “modify” under “sales order”



Step 2
Switch from “Lines”-View into “Header”-View to see customer details/information



Step 3
Now you can see the customers contact information under “General” and you can change or add all
information you need to.



Just click “Save” to register your changes on the order, when you are done. 

Step 4
If you need to change delivery address you only have to scroll down a little until you see the overview
“address” in the header view.

Now you can see the latest delivery address the order is connected with.

To change the address click on the “+”-Button


Step 5
Overview with “new address” pops up and you can enter the new address information



Step 6
After confirming the new address with “OK” please mark 'Update all lines' and 'Recalculate delivery dates' and press “OK” again



Remember to click  ‘Complete’ the sales order when you are done

And remember to send a new order confirmation for the customer.