When should I contact IT regarding Sales Consultant information?

Introduction

This article explains when store teams must contact IT about changes related to Sales Consultants. Notifying IT ensures that all systems, accounts, and access rights are created, updated, or removed in time.
To avoid system issues or incorrect access, please send an email to [e-mail] whenever any staffing changes occur.

When do I need to inform IT about Sales Consultants?

You must contact IT in the following situations:

1. When a Sales Consultant starts in your store

IT will create the necessary accounts and system access for the new employee.

2. When a Sales Consultant leaves Bolia

IT will deactivate accounts and remove access to prevent login issues or security risks.

3. When a Sales Consultant needs access to sell from another store

This applies to both:

• Temporary access (e.g., supporting another store for a short period)
• Permanent access (e.g., contract change or relocation)

Providing this information ensures that IT can assign the correct permissions.

Why is it important to notify IT immediately?

When IT is informed right away:

• All system accounts are created or removed on time
• Permissions and POS access are set correctly
• The Sales Consultant can sell without issues from the correct store(s)
• Security and compliance are maintained

Timely communication ensures smooth daily operations and prevents access problems.