What information can be found on BOLIA Inside and not here in the Store Helpcenter?

Introduction

This article explains the difference between Bolia Inside and the Store Helpcenter.
Bolia Inside contains general company information, policies, training materials, and product knowledge.
The Store Helpcenter, on the other hand, only contains store‑specific instructions, systems, and processes that support daily store operations.

What is Bolia Inside?

Bolia Inside is Bolia’s internal platform for general company information. It includes:

• Company news and updates
• Policies and employee guidelines
• Training programs
• Product knowledge
• Sales and service tools
• Internal communities

You can access Bolia Inside in two ways:

• Via the Bolia Inside app on your phone
• Via this link: Bolia

What topics can I find on Bolia Inside?

If you need information on any of the topics below, you should visit Bolia Inside:

Company information & HR

• Kick-off
• Talent Program
• Employee policies
• Colleague overview
• Surveys
• My Development

Performance & analytics

• Performance and BI statistics
• My store performance

Store concept & operations

• Store Tour
• The Bolia Store Experience
• Outlet guidelines
• Our Store Universe
• Inventory counting schedule

Sales, service & training

• Sales and service tips
• Mini Trainings
• Personal development training
• Management training

Product knowledge

• The Bolia Collection
• Product changes
• Dining, storage, and coffee tables
• Home accessories
• Lighting
• Rugs
• Sofas and armchairs
• Care products

Media & events

• Product videos
• Bolia Basics
• Bolia Events

Community & communication

• The Bolia Community
• News and updates
• Quiz

What is the Store Helpcenter?

The Store Helpcenter contains only store‑specific knowledge designed to support store employees and Store Managers.
It includes:

• Systems used in stores
• Processes for daily operations
• Store workflows
• IT procedures
• Troubleshooting guides

The Store Helpcenter focuses solely on information you need when operating a Bolia store.

Summary

• Bolia Inside = Company-wide information, training, product knowledge, policies, and community.
• Store Helpcenter = Practical store operations, systems, and process guidance for employees and managers.