Cash handling - workaround guideline

Petty cash
We have the challenge, that manual cash registrations in D365 does not get applied to your POS shift and creates cash differences in your Petty cash.
In this guideline you will be informed how to handle cash registrations on existing Sales orders.

Step 1

Register the cash payment on the sales order, like you normally would

Step 2

Go to POS via Cash adm.

Step 3

Select Cash drawer

Step 4

Select Income accounts to register incoming payment. Select Expense accounts to register return payment

Step 5

Select the (new) account “Cash settlements”

Step 6 

Add the amount and “Save”

Step 7

Finalize the registration by: Pay cash

(Note: The POS registration process can also be used if an incorrect amount has been posted for Bank Drop – Use Income accounts and register the full but wrong amount that was applied. After the registration, proceed with a new bank drop procedure with correct amount. Always notify Finance department)