Sometimes we will have to do split payments when making an order
Examples:
- Cash and card payment
- Bank transfer + card/cash payment
- Financed payment and card payment
- This guideline will show a few examples on how to execute it in the POS
- Cash and card payment
Step 1
First you need to register the cash payment by clicking ‘Pay cash’
Step 2
Fill in the exact amount the customer is paying in cash. In this case it would be 10.000kr. And then click the enter button
Step 3
Now it shows the amount that is paid with cash and what amount that still needs to be paid. To continue
paying the rest of the order with card click ‘Pay Card’
Step 4
Again put in the exact amount the customer is paying with card. In this case it would be the rest of the
amount on the order. And then click enter.
Step 5
The payment will now be ready to be paid on the card terminal. And when the customer has done this you can click ‘Complete’ and the order is now finished
Bank transfer + Card/cash payment
Step 1
When doing the bank transfer, first you need to click ‘Allow bank transfer’
Step 2
Now you need to fill in the amount the customer wants to pay with other payment methods.
For example in this case the whole amount is 22.987kr. The customer wants to pay 10.000kr. with card and the rest, 12.987kr. with bank transfer. Therefore fill in 10.000kr. and press enter
Step 3
Now you can move on to the payment method the customer wishes to use. In this case I used ‘Pay cash’
Step 4
Now it should be filled in with the amount there is left on the order. Press enter
Continue by completing the order
Financed payment + Card payment (DK + NO + SE)
Before going to POS to complete the sale, follow the guideline for express bank to get the reference
number.
When this is done you can continue to the POS to complete the sale
Step 1
Click on ‘Financed payment’
Step 2
Fill in the exact amount of the express bank loan. If the customer made a loan on 10.000kr. this is what you fill in. The customer cannot make a loan on 10.000kr. and only use 5000kr. It has to be exactly the amount of the loan.
Fill in the amount and press enter
Step 3
In this window you should write the reference number/loan number. This number you got when you did
the express bank guideline in back office
It’s important that it’s the right number so the sales order can be relatet to the loan. If you are not sure,
follow the express bank guideline
Fill in the loan number and press ‘OK’
Step 4
Now it shows the amount that is paid with the financed payment and what amount that still needs to be
paid. To continue paying the rest of the order with card click ‘Pay Card’
Step 5
Again put in the exact amount the customer is paying with card. In this case it would be the rest of the
amount on the order. And then click enter.
Step 5
The payment will now be ready to be paid on the card terminal. And when the customer has done this you can click ‘Complete’ and the order is now finished
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