Show journal

Show journal is a tool you can use to see details about payments, expenses, orders etc.

Step 1
Go to ‘Extras’ and click on ‘Show journal’

Step 2
In this view you can click on the line you need to check on, and then every detail will come up. Details
about the customer to the right and what the customer bought in the bottom.
You can also use this tool if you are not sure if a specific order what paid correctly on the card terminal.
Then it will say ‘Denied’ in the ‘Type’ field. This can also happen if the terminal denies the payment because you have to use the chipcard. So always doublecheck in D365 to see if the order has gone through correctly.